Returns & Exchanges
At Mohagni, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a seamless returns and exchange process within 7 days of delivery for all unworn and unwashed items.
Return Process
- 1.Initiate Request
Contact our customer support team via email or WhatsApp within 7 days of receiving your order to request a Return Authorization.
- 2.Package Your Items
Securely pack the items in their original packaging with all tags, labels, and the original invoice included to ensure a smooth processing of your return.
- 3.Dispatch the Parcel
Ship the package back to our fulfillment center using a trackable courier service and share the tracking details with our support team.
- 4.Quality Inspection & Refund
Once we receive and inspect the returned items for quality compliance, we will process your exchange or issue a store credit/refund within 5-7 business days.
